Messages sent from a shared mailbox aren’t saved to the Sent Items folder of the shared mailbox in Outlook 2010

To solve this issue on Outlook 2010 we need to  Set the DelegateSentItemsStyle registry value to 1 on the Outlook 2010 client.

If you’re running Outlook 2013 or a later version, you don’t have to do anything. For Outlook 2010 follow steps below:

1.Click Start, click Run, type regedit, and then click OK and navigate to


2.On the Edit menu, point to New, and then click DWORD Value and Type DelegateSentItemsStyle, and then press Enter

3.Right-click DelegateSentItemsStyle, and then click Modify and In the Value data box, type 1, and then click OK.


4. Exit Registry Editor

That’s All.